tb88's Privacy Policy

Protecting your privacy at tb88 is very important to us. When you use our platform, you share certain personal information with us. This privacy policy clearly explains what types of information we collect, the purposes for which we use it, and how we keep your information secure. Please read this policy carefully, as it provides a detailed account of your rights and our responsibilities.

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tb88 collects only the information needed to operate our services properly and to provide you with the best experience. We may collect the information described below:

1.1 Registration & Identity Information

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Address and location details

1.2 Financial Information

• Payment method details, such as bKash, Nagad, Rocket, Upay account numbers or the last digits of a bank account
• Transaction history, records of deposits and withdrawals
• Full card numbers or passwords are never stored

1.3 Usage Information

• IP address and browser information
• Time and date of site access
• Games played and betting history
• Device information (mobile or desktop)

1.4 Cookie & Tracking Information

tb88 uses cookies and similar technologies to improve your experience. These cookies remember your login status, save your preferences, and help monitor site performance. You can change your cookie settings through your browser at any time, though this may affect certain features.

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Collected information is used only for specific and lawful purposes. tb88 uses your information for the following reasons:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposits and withdrawals correctly and to maintain financial records.
• Customer Support: Our 24/7 support team uses your information to resolve any issues or queries you may have.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Responsible Gaming: To identify signs of excessive play and provide the necessary support.
• Service Improvement: To analyse usage patterns and improve site quality and the user experience.
• Communication: To send important updates, account-related notifications, and security information.

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tb88 uses industry-standard security technology to protect your information. Our security measures include:

3.1 Technical Security

All data transmissions are protected by SSL/TLS encryption, which keeps your information out of the hands of third parties. Our servers are secured by advanced firewalls and security protocols. Payment-related information is stored separately in encrypted form.

3.2 Access Control

Only authorised staff who require access for their work can access your personal information. All staff operate under confidentiality agreements and receive regular security training.

3.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations, resolve disputes, or prevent fraud.

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tb88 never sells or rents your personal information for commercial purposes. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, or banks to complete transactions.
• Technology Service Providers: Infrastructure providers that support platform operations may access limited information under security agreements.
• Legal Obligations: Required information may be provided in response to a court order or a lawful request from a law enforcement authority.
• Fraud Prevention: We may cooperate with specialised security organisations to identify serious fraudulent activity.

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As a user of tb88, you have the following rights over your own information:

5.1 Right of Access

You may request at any time that we provide a detailed summary of the information we hold about you. This request can be made by email at [email protected] or through our 24/7 live chat.

5.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Our support team will update the information after completing the verification process.

5.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained where there are legal obligations or ongoing disputes.

5.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional messages or newsletters at any time. Important account-related notifications will always be sent, as they are an essential part of the service.

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tb88 is for users aged 21 and over only. We do not intentionally collect any information from minors. Age verification is carried out at registration, and if an account belonging to a minor is identified, it is immediately closed and the associated information is securely deleted.

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Our servers and infrastructure may be located in various geographical locations. When your information is transferred internationally, we ensure that the applicable data protection standards are maintained at the destination. Such transfers always take place with data encrypted and governed by confidentiality agreements.

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tb88 may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email and note the update date on this page of the site. Continued use of the site after any changes will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.

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If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. tb88's data protection team is committed to processing any request you make in a timely manner:

• Live Chat: Available 24/7 through the site
• Email: [email protected]

Our support team provides assistance in both Bengali and English. We take any privacy-related complaint you raise with the utmost seriousness and work to resolve it promptly.